Laura Gorry as Senior Vice President, Customer Success is focused on effective customer acquisition, retention strategies and the delivery of customer value. An innovative and focused professional with over 25 years of healthcare and technology experience, Laura has worked with customers to improve operational efficiencies, develop transformational business capabilities and digital experience strategies. Her experience includes senior leadership roles at Blue Cross Blue Shield of North Carolina leading both operations and sales teams. In addition, she spent a number of years at IBM, where she led Healthcare and Life Sciences sales teams responsible for setting strategic direction and growth of both payer and provider clients. Prior to joining HealthEdge, Laura served as a Senior Vice President and Business Unit Leader for Benefitfocus.
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