The 'Edge Report

Get the latest perspectives on healthcare issues from a panel of contributors from both inside and outside HealthEdge. Visit often or subscribe to stay up to date.

Blog Post November 16, 2021
Big Fail #5: Underestimating Long-Term Ownership
If a health plan takes the DIY path, what happens to its knowledge resources over time? In the “build” scenario, an organization owns the product and every cha…
Blog Post November 04, 2021
Big Fail #4: Trusting Newcomers Who Don’t Get It
In HealthEdge’s recent survey of 220 health plan executives, respondents cited increasing member satisfaction as their top strategic goal for 2021. When asked …
Blog Post November 02, 2021
IMPACT 2021: The Journey to Transforming Healthcare
Here at HealthEdge, we have a rich history of hosting highly interactive and engaging customer conferences. It’s always been one of my favorite things we do be…
Blog Post October 29, 2021
Big Fail #3: Unrealistic Costs and Timelines
“63 percent of executives report the pace of digital transformation for their organization is accelerating … Big changes today require bold leadership –&n…
Blog Post October 27, 2021
Collaboration, Innovation and Reducing Provider Abrasion
We’re two ears, one mouth when listening to customer issues. We are fortunate to work with a variety of health plans ranging from large nationals to small regi…
Blog Post October 13, 2021
Improving Care with Proven Methods of Member Engagement
Social Determinants of Health (SDOH) have a significant impact on a person’s overall health. Payers and providers are coming to realize that they can manage ri…
Blog Post October 11, 2021
Supporting our Customers from Implementation and Beyond
Difficult implementations have led to the demise of many care management solution vendors. Sometimes success can be a vendor’s worst enemy. If they pick up too…
Blog Post October 06, 2021
The 5 Big Fails of DIY Software: #2: Letting Your Legacy System Hang On
At HealthEdge, we frequently hear from health plan executives struggling with homegrown legacy solutions that have become obsolete. Their users have developed …
Blog Post October 05, 2021
Customers Influence Significant Development in Digital Health Technology
Much of the GuidingCare product roadmap has been influenced by our customer’s experience. We have something called ride alongs, where we go with our client…
Blog Post September 29, 2021
The 5 Big Fails of DIY Software: #1 Getting Out of Your Lane
More than ever, health plan executives see their IT and business strategies as deeply intertwined: According to Accenture Research Global Survey 2021, …
Blog Post September 22, 2021
How Successful Health Plans Transform Their Business
The health insurance industry is constantly evolving with the introduction of new regulations, the need to adopt value-based reimbursement (VBR) models, and ch…
Blog Post September 20, 2021
Enabling the Why
We speak early and often about why we do what we do. We want to help people live the best lives they can, no matter their circumstances. We help care managemen…