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Collaborative Design: A Recipe for Being Proactive
For the past two months, I have been interviewing many recent User Experience graduates and asking them one question in particular: “What is more importan…
Key Takeaways from AHIP’s National Conferences on Medicare, Medicaid and Duals
Government programs are the fastest growing segment of the healthcare market. According to CMS, Medicare has 57 million members, up 10% since 2013, …
Health Plans Must Communicate Differently With Members - Part I
There is widespread evidence that health plan members are expecting a delightful consumer experience from their health insurers. With the advent of more a…
Exploring Implications of the MACRA Rule with Health Plan Executives
In June, a select group of health plan executives and other healthcare leaders gathered for a roundtable discussion to share their perspectives on MACRA, the M…
The Importance of Transparency in the New Healthcare Marketplace
Transparency in healthcare has been an important topic for many years. The usual focus of discussions in this area had been on providing the right information …
This week we attended, and exhibited at the AHIP Institute & Expo 2016, along with nearly 2500 attendees and exhibitors. The event featured dozens of …
Guest Post: Digital Health: Top Performer For the Next Decade
It’s been another record raise for digital health companies in the first quarter of 2016: $1.8 billion in venture capital. It’s the latest sign that …
