Participation
The HealthEdge GuidingCare User Groups are communities of customers and the GuidingCare team, designed to introduce new features, gather feedback on planned solutions, and address topics requested by customers.
- Care Management
- Utilization Management/Appeals and Grievances
- Reporting
- New Release Showcase — demonstrates new product functionality, feature adoption, external dependencies, and helps customers identify the impact to their business and workflow
Registration Form
To attend, please click REGISTER, complete the form. You will shortly receive an email confirming your registration. That email will provide the ability to copy the meeting invite(s) to your calendar.
Agenda and Meeting Candence
Agendas will be sent to the registered user group members prior to each call. A typical agenda is below along with the meeting cadences.
GuidingCare User Group – Care Management: Meets on the 2nd Tuesday of each quarter, 12:00-1:00pm ET
GuidingCare User Group – Utilization Management & Appeals/Grievances: Meets 2nd Wednesday of each quarter, 1:00-2:30pm ET.
GuidingCare User Group – Reporting: Meets on 2nd Wednesday of the second month of each quarter, 2:00-3:00pm ET.
GuidingCare Monthly Release Showcase: Meets on the last Wednesday of every month, 2:00-3:00pm ET.
Agenda topics include the following:
- Roadmap updates from the product team
- Demonstration of new features or updates
- Group discussion and Q&A