Payer-Provider Collaboration in an Uncertain Environment
There is a lot of uncertainty in healthcare today. Health plans like to know what the risk is and manage the risk. And when that risk is uncertain, it is …
Consumer Survey Insights: Costs, Communication & Customer Service
With the growth of consumerism in healthcare, health insurers must evolve engagement strategies to meet customer demands and expectations. Health plans want to…
Industry consolidation is one of the biggest trends in the payer space right now. National health plans might acquire other regional plans or enter a new line …
Mark Frank, CEO and Co-Founder of SonderMind, is dedicated to redesigning behavioral health to become more accessible, approachable and widely utilized. Mark i…
A recent study of 245 IT executives at leading health insurance companies revealed that larger health plans are interested in consolidating core syst…
Partnerships that Drive Quality Care and Improve Patient Outcomes
Like any other organization, communication is crucial for health plans to serve their mission: deliver the best care for their members and improve health …
In a Digital World, Lessons Healthcare Can Take from the Financial Industry
One of the biggest problems the healthcare industry must overcome is learning to communicate in a digital world. Our systems all speak in different languages, …
How Can Medicare Advantage Plans Gain Members in a Competitive Market?
11,000+ baby boomers turning 65 every day and become eligible for Medicare. The Centers for Medicare and Medicaid Services (CMS) predicts that Medicare enrollm…
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