Insights

Search or filter the Insights library to gain access to a rich set of resources designed to provide insight into key topics impacting your business.
Blog Post April 02, 2018
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How 3 Health Plans Took Unique Approaches to Lowering Administration Costs
Administration costs attributable to outdated technology and manual processes result in one of the biggest sunken costs in healthcare. For example, in 2016 the…
White Paper March 23, 2018
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Resiliency to Change is Key to Success for Blues Plans
As the healthcare industry continues to change, Blue Cross and Blue Shield (BCBS) organizations have an opportunity to transform their businesses to …
White Paper March 23, 2018
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Seven Ways Health Plans Reduce Costs and Achieve Operational Efficiencies
Changing market dynamics continue to drive health plans to grow their businesses, develop new services to attract more customers, and ensure that the…
Blog Post March 15, 2018
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Value-Based Reimbursements: A Progress Report
The U.S. healthcare system continues its transformation from a fee-for-service to value-based reimbursement (VBR) model, and the majority of states are now buy…
Blog Post March 01, 2018
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Driving Transformation in the Health Insurance Industry
Today, more than ever, health plans are under continued pressure to stay competitive in the face of constantly changing market dynamics. In fact, according …
Webinar March 22, 2018
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Webinar: Value-Based Payments - Getting from here to there...
Paying for value continues to gain momentum in the industry and presents significant challenges, as well as interesting opportunities for health plans. W…
Info Sheet January 30, 2018
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Solutions For Blue Cross Blue Shield Plans
A true technology partner can help transform your Blue Cross Blue Shield organization using people, process and technology. Blue Cross Blue Shie…
Webinar February 21, 2018
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Webinar: Health Plan Transformation - Staying Competitive in a Changing Market
In 2018, health plans will be under continued pressure to stay competitive in the face of constantly changing market dynamics. To successfully compete, h…
White Paper December 12, 2017
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How Health Insurers Provide Data Transparency in Real-Time to Members and Providers
Member satisfaction is a fundamental component of success. Customer Service Representatives (CSRs) and all staff within health plans must have consis…
White Paper December 12, 2017
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How Successful Health Plans Delight Customers with Agility and Speed and Quickly Respond to Market Demands
Most health plans have a mandate to acquire profitable new members, retain existing members, and grow member lifetime value. Whether you are launchin…
White Paper November 07, 2017
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Capturing New Business Opportunities: How Insurers Develop and Market New Benefit Plans Fast Using the Right Technology
Health plans are under significant pressure to introduce and grow new lines of business but are often handcuffed with inadequate or obsolete core adm…
White Paper November 02, 2017
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Medicare Lines of Business and the Challenges Payers Face
There are significant market forces impacting Medicare, both today and in the future. The rise of value-based reimbursement models along with innovat…