Real-World Examples: Neighborhood Health Plan of RI
Shantha Diaz, formerly the Chief Operating Officer of NHPRI, describes how NHPRI serves the most vulnerable members in Rhode Island. NHPRI works closely …
Kimberly Branson, Vice President of Business Architecture and Strategy at Medica, a Minnesota based health plan, shares the journey that Medica took to t…
Watch and hear from Sara Mavredes, Director of Business Information at McLaren Health Plan in Michigan, as she describes major improvements in core administrat…
In this exclusive interview, Andy Slavitt, former Acting Administrator of the Centers for Medicare and Medicaid Services (CMS), speaks with Steve Krupa, …
In a recent interview with HealthEdge, Andy Slavitt, former Acting Administrator of the Centers for Medicare and Medicaid Services (CMS) in the Obama administr…
As we discussed in our first post, the proliferation of value-based models is upon us, and the topic is now making its way out of industy circles and into the&…
Collaborative Design: A Recipe for Being Proactive
For the past two months, I have been interviewing many recent User Experience graduates and asking them one question in particular: “What is more importan…
Key Takeaways from AHIP’s National Conferences on Medicare, Medicaid and Duals
Government programs are the fastest growing segment of the healthcare market. According to CMS, Medicare has 57 million members, up 10% since 2013, …
Health Plans Must Communicate Differently With Members - Part I
There is widespread evidence that health plan members are expecting a delightful consumer experience from their health insurers. With the advent of more a…
Millennials are now the largest demographic age group in the United States. Read on to learn more about the special expectations that this group has for the le…
