Insights

Search or filter the Insights library to gain access to a rich set of resources designed to provide insight into key topics impacting your business.
Video September 07, 2017
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Real-World Examples: Neighborhood Health Plan of RI
Shantha Diaz, formerly the Chief Operating Officer of NHPRI, describes how NHPRI serves the most vulnerable members in Rhode Island. NHPRI works closely …
Video September 07, 2017
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Real-World Examples: Medica
Kimberly Branson, Vice President of Business Architecture and Strategy at Medica, a Minnesota based health plan, shares the journey that Medica took to t…
Video September 07, 2017
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Real-World Examples: McLaren Health Plan
Watch and hear from Sara Mavredes, Director of Business Information at McLaren Health Plan in Michigan, as she describes major improvements in core administrat…
Video September 07, 2017
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A Fireside Chat with Andy Slavitt, Part 1
In this exclusive interview, Andy Slavitt, former Acting Administrator of the Centers for Medicare and Medicaid Services (CMS), speaks with Steve Krupa, …
White Paper September 07, 2017
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Whitepaper: Get Ready for What’s Next With Payment Reform
Value-based reimbursement is a significant change in the health insurance market - a disruptive, policy-proof financial incentive framework that requ…
eBook September 06, 2017
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eBook: Care Collaboration Success
Insurers, providers and community resources all have their own relationships with members, patients and consumers, but rarely do the three collaborat…
Blog Post August 08, 2017
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Insights with Andy Slavitt
In a recent interview with HealthEdge, Andy Slavitt, former Acting Administrator of the Centers for Medicare and Medicaid Services (CMS) in the Obama administr…
Blog Post April 20, 2017
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Update: The Undeniable Rise of Value-Based Models
As we discussed in our first post, the proliferation of value-based models is upon us, and the topic is now making its way out of industy circles and into the&…
Blog Post February 27, 2017
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Collaborative Design: A Recipe for Being Proactive
For the past two months, I have been interviewing many recent User Experience graduates and asking them one question in particular: “What is more importan…
Blog Post November 01, 2016
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Key Takeaways from AHIP’s National Conferences on Medicare, Medicaid and Duals
Government programs are the fastest growing segment of the healthcare market.  According to CMS, Medicare has 57 million members, up 10% since 2013, …
Blog Post September 28, 2016
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Health Plans Must Communicate Differently With Members - Part I
There is widespread evidence that health plan members are expecting a delightful consumer experience from their health insurers. With the advent of more a…
Infographic September 28, 2016
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Millennials: Are Health Plans Ready?
Millennials are now the largest demographic age group in the United States. Read on to learn more about the special expectations that this group has for the le…