Your business partner.
HealthEdge is committed to our customers’ ongoing success. Customer-facing teams serve all your needs, from strategic planning to day-to-day requests, and everything in between. The HealthEdge account management team acts as your business partner, working closely with you to understand and anticipate your present and future requirements. Our mission is to understand your business challenges and help you apply HealthRules solutions to address those challenges.
Delivering Value to Customers:
Account Management & Professional Services at HealthEdge
Your account executive brings a wealth of industry experience and insight to your health plan and is backed by the entire HealthEdge organization. Together we map out your strategies and plans, with specific goals and milestones for shared success. Key metrics help chart the progress of success criteria, and frequent, scheduled communications ensure a close collaboration.
As the relationship grows and deepens, we will work together on critical areas such as change management and process change. Advisory services and strategic consulting will depend on your needs and plans.
HealthEdge’s goal is for our customers to leverage the power of HealthRules for competitive advantage, lower costs and greater member satisfaction.
HealthEdge works with all types of customers, on many different lines of business, and with plans of all sizes.