Webinar Recording: How Total Consumer Health is Impacted by Technology and the Human Touch

As value-based care continues to impact the provision of key healthcare services, health plans and providers are seeing an urgent need for improved collaboration centering on the individual member. Total consumer health increasingly relies on innovative technology systems to incorporate data based on life issues and social determinants of health. Providers and care givers must assess, capture and integrate key information that goes beyond mere observation.

By leveraging a mix of actionable data insights and on-the-ground support, health plans are in position to integrate critical technology with a high touch and hyper local approach to care coordination. Total consumer health outcomes are improved when key social determinants are combined with important medical information.

Join Dr. Alan Spiro, MD, MBA, Chief Medical Officer at Medica, and Harry Merkin, Vice President of Marketing at HealthEdge for this informative webinar. .

During the broadcast, you will learn:
  • The appropriate balance between high and low tech options for care coordination
  • How to incorporate innovative tools and methods to address social determinants of health and other factors
  • Real-world examples of innovative collaborative arrangements that are making a positive impact on outcomes
Presented by:

Dr. Alan Spiro, MD, MBA, Chief Medical Officer, Medica

As Chief Medical Officer, Dr. Spiro has overall responsibility for the work of Medica’s Health Management segment. This includes working with Medica’s provider partners to develop new models of collaboration aimed at improving quality, patient experience and value. It also includes working with Health Management staff and leaders from other Medica segments to build on the work currently underway to improve the quality and cost of health care. Most recently, Dr. Spiro served as executive vice president, Chief Medical Officer and Chief Health Assistant for Accolade Inc., which provides specialized, on-demand health care services to employers, health plans, and health systems. Previously, Dr. Spiro had a leadership role with Anthem Inc., a managed care system that is part of the Blue Cross and Blue Shield Association. Dr. Spiro has also served as a national health care consultant for Towers Perrin and the Venlo Group. He has been a visiting professor at several universities, including the Harvard School of Public Health, and a frequent speaker at national conferences for organizations such as the Association of Health Insurance Plans (AHIP). Dr. Spiro holds a Doctor of Medicine degree from the Columbia University College of Physicians and Surgeons and a Masters of Business Administration degree from the Northwestern University Kellogg School of Management.

Harry Merkin, Vice President, Marketing, HealthEdge

Harry Merkin is a senior marketing executive and is responsible for the company’s demand generation programs, strategic partnerships, product marketing and thought leadership initiatives. He also frequently represents HealthEdge as a speaker at industry conferences and events. Harry has collaborated with many transformative entities across the healthcare landscape including both payers and providers. Prior to HealthEdge, he was Vice President of Product Marketing at Evariant, a healthcare CRM company serving large health systems. Before that, he was Senior Director of Product Marketing at NaviNet, where he helped launch NaviNet Open, a multi-payer portal network serving a wide variety of health plans. Prior to NaviNet, Harry held senior marketing positions with Exact Software, an ERP company serving small and medium size manufacturers, General Electric’s Intelligent Platforms division and Intellution, an industrial automation software company. He holds a B.A. degree in Economics from Brandeis University.