Insights

Search or filter the Insights library to gain access to a rich set of resources designed to provide insight into key topics impacting your business.
Info Sheet January 30, 2018
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Solutions For Blue Cross Blue Shield Plans
A true technology partner can help transform your Blue Cross Blue Shield organization using people, process and technology. Blue Cross Blue Shie…
White Paper December 12, 2017
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How Health Insurers Provide Data Transparency in Real-Time to Members and Providers
Member satisfaction is a fundamental component of success. Customer Service Representatives (CSRs) and all staff within health plans must have consis…
White Paper December 12, 2017
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How Successful Health Plans Delight Customers with Agility and Speed and Quickly Respond to Market Demands
Most health plans have a mandate to acquire profitable new members, retain existing members, and grow member lifetime value. Whether you are launchin…
White Paper November 07, 2017
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Capturing New Business Opportunities: How Insurers Develop and Market New Benefit Plans Fast Using the Right Technology
Health plans are under significant pressure to introduce and grow new lines of business but are often handcuffed with inadequate or obsolete core adm…
White Paper November 02, 2017
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Medicare Lines of Business and the Challenges Payers Face
There are significant market forces impacting Medicare, both today and in the future. The rise of value-based reimbursement models along with innovat…
White Paper November 02, 2017
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Medicare vs Medicare Advantage: What a recent study found—and what it didn’t
With more than $709 billion spent on all forms of Medicare in 2017, a recent study by the National Bureau of Economic Research found compelling data …
White Paper October 30, 2017
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The Case for Taking Employee Health Seriously
Employers are increasingly paying attention to the health and wellbeing of their workforce. New benefits and incentives for healthy behaviors are on …
Video October 12, 2017
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Real-World Examples: AmeriHealth Administrators
Webinar October 26, 2017
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Webinar: Care Redesign: Lowering Costs While Improving Patient Outcomes
Today’s care delivery is influenced by many factors, including changing regulations, heightened consumer awareness, shifting payment models and the recog…
Video September 14, 2017
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The Role of the Payer in Uncertainty with Andy Slavitt
Andy Slavitt, former Acting Administrator, Centers for Medicare and Medicaid Services, talks about the evolution of the role of payers, from that of a fi…
Video September 14, 2017
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The Move to Value-Based Reimbursement with Andy Slavitt
Andy Slavitt, former Acting Administrator, Centers for Medicare and Medicaid Services, describes the transformational movement from Fee for Service to Va…
Video September 14, 2017
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Real-World Examples: WEA Trust
Dr. Tim Bartholow, Chief Medical Officer of WEA Trust, a Wisconsin based health plan, shares his unique perspective on how medical management in a commun…