Resources

Search or filter the Resources library to gain access to a rich set of content designed to provide insight into key topics impacting your business.
Blog Post November 18, 2021
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Innovation at HealthEdge: Past and Future
The journey of transforming healthcare starts with innovation. At HealthEdge, customers can expect transformational business and IT solutions that drive superi…
Blog Post November 16, 2021
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Big Fail #5: Underestimating Long-Term Ownership
If a health plan takes the DIY path, what happens to its knowledge resources over time? In the “build” scenario, an organization owns the product and every cha…
Webinar November 16, 2021
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Achieving Success in Care Management through Automation, Integration and Next-Gen Technology
Headquartered in Brooklyn, New York, Elderplan is a well-established, not-for-profit health plan. Elderplan processes nearly 2 million claims annually, serving…
Blog Post November 04, 2021
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Big Fail #4: Trusting Newcomers Who Don’t Get It
In HealthEdge’s recent survey of 220 health plan executives, respondents cited increasing member satisfaction as their top strategic goal for 2021. When asked …
Blog Post November 02, 2021
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IMPACT 2021: The Journey to Transforming Healthcare
Here at HealthEdge, we have a rich history of hosting highly interactive and engaging customer conferences. It’s always been one of my favorite things we do be…
Blog Post October 29, 2021
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Big Fail #3: Unrealistic Costs and Timelines
“63 percent of executives report the pace of digital transformation for their organization is accelerating … Big changes today require bold leadership –&n…
Blog Post October 27, 2021
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Collaboration, Innovation and Reducing Provider Abrasion
We’re two ears, one mouth when listening to customer issues. We are fortunate to work with a variety of health plans ranging from large nationals to small regi…
Blog Post October 13, 2021
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Improving Care with Proven Methods of Member Engagement
Social Determinants of Health (SDOH) have a significant impact on a person’s overall health. Payers and providers are coming to realize that they can manage ri…
Blog Post October 11, 2021
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Supporting our Customers from Implementation and Beyond
Difficult implementations have led to the demise of many care management solution vendors. Sometimes success can be a vendor’s worst enemy. If they pick up too…
Blog Post October 06, 2021
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The 5 Big Fails of DIY Software: #2: Letting Your Legacy System Hang On
At HealthEdge, we frequently hear from health plan executives struggling with homegrown legacy solutions that have become obsolete. Their users have developed …
Blog Post October 05, 2021
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Customers Influence Significant Development in Digital Health Technology
Much of the GuidingCare product roadmap has been influenced by our customer’s experience. We have something called ride alongs, where we go with our client…
Blog Post September 29, 2021
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The 5 Big Fails of DIY Software: #1 Getting Out of Your Lane
More than ever, health plan executives see their IT and business strategies as deeply intertwined: According to Accenture Research Global Survey 2021, …